Q: Can I just get a refund?
A: We are unable to offer refunds on your registration. The vast majority of operational costs have already been incurred months prior to the event. We are doing our best to provide you with as many options as possible. For more insight on how races are organized, please consider this article.
Q: How long do I have to decide which option I want?
A: If you are choosing option 2, 3, or 4, we’ll need your decision by May 31, 2020. Otherwise, you will be automatically transferred to the rescheduled date.
Q: What’s the date of the 2021 Race?
A: May 8, 2021
Q: I purchased a pass to the wine festival, what happens to that?
A: If you choose options 1 or 2, your pass will be transferred to the new date. If you decide to transfer to a different race or go virtual, we will issue you a refund for the cost of the wine festival pass. Refunds will be available approximately 30 – 45 days after the decision deadline.
Q: I purchased race day packet pick-up/ iTab/ Finisher Pix, what happens to that?
A: If you choose options 1, 2, or 3 your purchases will be transferred to the new event. If you decide to go virtual, iTab and Finisher Pix will apply your credit to a future event.
Q: If I decide to go virtual, will it count towards the Golden State Challenge?
A: Yes! We have decided to revert course and allow virtual runs to count towards the 2020 Golden State Challenge
Q: How would I submit my time for the virtual run?
A: We will reach out to everyone who selected the VR with instructions on how to submit their times.